12 May, 2010

KETTHA Confirms Receipt of My Complain Against TNB

I just received a suprising SMS from KETTHA (Ministry of Energy, Green Technology & Water). They acknowledge receipt of my complain about the unfair Bi-Monthly Electricity Billing (refer my posting on 5th May 2010) and gave me a File Reference Number 0019/05/10.

My check of the status of the complain (by SMS to KETTHA) is "Status terkini bagi aduan 0019/05/10-EDARAN PELAKSANA".

I think there is certainly a good system in KETTHA in accepting complains from the member of public.

Anyway, I am still awaiting the actions to be taken by KETTHA against TNB and the steps taken to rectify the unfair billing.